Insights
Practical writing for people making a delivery decision.
No thought leadership and no listicles. These are the arguments we would make in a scoping call, written out properly — including the parts that argue against using us.
MTD for Income Tax has quadrupled your client contact. It has not quadrupled your team.
Roughly 780,000 taxpayers entered quarterly reporting in April 2026, and the threshold falls twice more before 2028. The technical work is not the problem. The arithmetic of cycles against headcount is.
Read the articleOutsourcing and UK GDPR: what a practice actually has to do
Your firm stays the data controller. That single fact determines everything else — and it is why “our provider is compliant” is not an answer your regulator will accept.
23 June 2026 ReadHow to run an outsourcing pilot that actually tells you something
Most pilots are designed to succeed. Send easy jobs, apply extra attention, declare victory, then discover the real position in January. Here is how to design one that gives you information instead.
19 May 2026 ReadWhy the cheapest outsourcing quote is usually the most expensive
Headline rates in this market are close to meaningless without context. Here is a framework for comparing quotes on what you will actually pay rather than on what you were quoted.
28 April 2026 ReadWhy we write these
Because the decision is harder than the marketing suggests
Choosing a delivery partner involves regulatory obligations, professional ethics, client confidentiality and a commercial commitment — and most of the available material treats it as a procurement exercise with a rate card. These articles are the parts we think are genuinely difficult.
Use them against us
The evaluation frameworks in these articles are the ones we would want applied to us. If we fail one of our own tests, that is a fair thing to raise on a call and we would rather you did.
Next step
Let’s find out where your capacity actually hurts.
A 30-minute scoping call, no pitch deck. We look at your service mix, your peak periods and your software, and tell you plainly whether we can help and where we would start.
What to expect
- No obligation and no minimum commitment to talk
- A written proposal within five working days
- A paid pilot before any long-term arrangement